City of Ann Arbor
  • Community Services
  • Ann Arbor, MI, USA
  • 13.33
  • Hourly
  • Part Time

OFFICE CLERK - Building and Rental Services
Starting Hourly Rate: $13.33   

Nature of Work: To perform a wide range of routine and non-routine general office duties around Building and Rental Services including; scanning, data entry, filing, collecting, analyzing and distributing data for building and housing inspections and ad-hoc reports. This position will also coordinate the customer service aspect of Building and Rental Services; interface with the public; provide general front office support by answering telephones, receiving and distributing correspondence in a timely manner, correspondence and operating a personal computer, calculator and other standard office equipment.

Job responsibilities include contacting contractors or residents by phone; scanning documents and attaching them in the internal software tracking system; sending out notices to contractors or residents by mail; assisting contractors, rental housing managers and residents with paperwork and permits. Additional responsibilities also include administrative tasks such as answering the phone, making and receiving calls to confirm inspections; filing, data entry and coordinating inspection dates with inspectors and customers.

Required Qualifications: Must have a High School diploma/GED. At least 2 years of proven administrative support with experience in all general office procedures and practices. Must be able to maintain confidentiality and accuracy; demonstrate outstanding customer service; demonstrate well-developed organizational and time management skills, demonstrate clear, concise verbal and written communication; office information technology; coordinate multiple duties; meet deadlines under pressure timely and accurately. Must be able to work under pressure in a busy environment.

Preferred Qualifications: Associate's Degree. 1-2 years of experience in a customer service and/or document scanning/archiving or related field.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Positions in this class typically require: reaching, lifting, pushing, pulling, grasping, talking, hearing, seeing and repetitive motions.

Move and lift light objects less than 20 lbs such as mail, files and supplies. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time.

Sedentary Work: Exerting up to 20 lbs of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time.

EEO:
We are proud of our diverse workforce and our commitment to equal opportunity.  We do not discriminate on the basis of actual or perceived age, arrest record, color, disability, educational association, familial status, family responsibilities, gender expression, gender identity, genetic information, height, HIV status, marital status, national origin, political beliefs, race, religion, sex, sexual orientation, source of income, veteran status, victim of domestic violence or stalking, or weight in any aspect of our hiring or employment process.

City of Ann Arbor
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